FAQ's

We want a course but can't come to you, can you train on site?

Yes, we can bring the appropriate laptops, presentation and training materials to you subject to the adequate number of delegates on the course.

What time will the course finish on the last day?

The course tends to finish between 4 and 5pm on the final day, this can be subject to change from questions and interaction from the class. 

How do I book a course?

Simply click on the student zone and go to course dates, choose from the listed courses and follow the instructions on screen. 

How do I pay?

Your organisation can pay by BACs transfer subject to a purchase order number.

What qualifications will I recieve?

Dependant on the course you complete, you will be trained inline with the current UK National Model. The current courses are in the process of accreditation with a UK Top Ten Listed University, to which our MSc Degree course will be  affiliated to.

Please watch the website for impending and exciting news about this association for 2018. 

What's the maximum number of students on a course?

At our training centre we run classes no larger than 12, however when delivering training in house the course size can increase to 20 subject to room.

How do I know if there is availability on a course?

When you select the course on the calendar in the student zone it will show you how many places are available to book.

Im trying to view the training content but the site is telling me I need to sign up?

Yes, you need to be a member in order to use the site and login with an official government email address. 

If I struggle with the content, what support is in place?

If you struggle with any of the course content the trainers will be more than happy to spend one to one time with you. Alternatively you can email or contact the Sorinteq team anytime for advice and support post training.

What instructions will I need prior to training and is there any pre requisites?

All the joining instructions will be sent automatically when you enrol on a course and accept emails being received. Some courses do require you complete a pre requisite, this will also be available to you following enrolment.

Are refreshments provided?

Sorinteq provide refreshments such as tea, coffee and cold drinks, however we do not provide lunch, there are multiple locations to each in short walking distance from the training venue which offer options for all dietary requirements.

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T: + 44 333 0063248

© 2018 by Sorinteq Limited

West Midlands, United Kingdom